POLICIES/INFO: **There is NO minimum order. **Your order will be shipped by UPS(United Parcel Service). If you want it shipped through the US Post Office, please let us know. There is an extra charge of $7.00 to ship orders over 4 lbs through the US Post Office **With each order, give us the complete name, street address, & zip code of where the order will be shipped. **UPS does not deliver to P.O. Boxes. You must have a physical address in order to recieve UPS shipments. **For orders over 4 pounds(lbs.) shipped by the U.S. Post Office, an addtional $7.00 will be added to shipping charges. **CREDIT CARD ACCEPTANCE: For your security, all orders that are processed & paid for by credit card will be shipped to the billing address that your credit card bill is sent to. If you would like to have your order shipped to a different address you should contact the bank which issued your credit card (the 1-800 number should be on the back of your credit card) and have your bank to add the 'ship to' address as an alternate address for your credit card account. Otherwise, you may mail us a money order or check at the address below to have your order shipped to a different address. **CHECK ACCEPTANCE: When paying by check, for speedy processing please have written on your check 1) your Driver's License or State I.D.# 2)the State your License or I.D. was issued in 3)your birthdate **Please make all checks and money orders payable to: The House of Fragrances **If you recieve a damaged packaged and your order was shipped through UPS, please contact UPS immediately. The phone number for UPS is 1-800-742-5877. If your order was shipped through the US Post Office and your order was damaged, contact us immediately at 1-888-516-8387. **We offer exchanges and credits if the items you recieve are different from what you ordered but no refunds. You must contact us within 7 days of the date that your package was delivered for exchanges or credit. DO NOT return any items to The House of Fragrances without our authorization. NO CREDIT will be given for unauthorized returns. **Send all orders and payments to: The House of Fragrances 2618-A Battleground Ave #127   Dept.4 Greensboro NC 27408

HOW TO CONTACT US: THE HOUSE OF FRAGRANCES 2618-A BATTLEGROUND AVE #127   DEPT4 GREENSBORO, NC 27408   TOLL FREE: 1-888-516-8387 CUSTOMER SERVICE: 1-336-273-7097 24 HR FAX LINE: 1-336-273-7002 EMAIL: hof@thehouseoffragrances.com Business Hours: Mon-Fri 10AM-5PM

SHIPPING CHART ZONE A: MD, NC, SC, VA, WV, DC ZONE B: AL, CT, DE, GA, IN, KY, MA, NJ, OH, PA, RI, TN ZONE C: AR, FL, IL, LA, ME, MI, MO, NH, NY, VT, WI        ZONE D: CO, KS, MN, MS, NE, OK, SD ZONE E: NM, ND, TX, UT, WY        ZONE F: AK, AZ, CA, HI, ID, MT, NV, OR, WA